Terms of service

Last Updated: January 1, 2026

Welcome to GWELLERY. By accessing, browsing, or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

By using this website, you confirm that:

• You are at least 18 years of age, or accessing the website under the supervision of a parent or legal guardian
• You agree to comply with all applicable laws and regulations
• You accept these Terms of Service in full

If you do not agree with any part of these terms, please refrain from using our website.

2. Products & Services

• GWELLERY offers jewellery and related fashion accessories through its website
• Product images are for illustrative purposes only; minor variations in colour, size, texture, or finish may occur due to lighting, screen resolution, or production processes
• We reserve the right to modify, replace, limit quantities of, or discontinue any product at our sole discretion without prior notice

3. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR ₹)
• Prices, offers, and availability are subject to change without prior notice
• Payments must be completed using the secure payment options available on the website
• GWELLERY does not store any debit/credit card or UPI information
• We are not responsible for payment failures or delays caused by third-party payment gateways

4. Orders & Acceptance

• Placing an order does not constitute acceptance
• We reserve the right to accept, cancel, or refuse any order for reasons including but not limited to:
• Product unavailability
• Pricing or description errors
• Incomplete or incorrect customer information
• Suspected fraudulent or unauthorized activity

If an order is cancelled after payment, the paid amount will be refunded in accordance with our Refund Policy.

5. Shipping & Delivery

• Delivery timelines provided are estimates and may vary based on location, courier partner performance, or external factors
• GWELLERY shall not be held responsible for delays caused by logistics partners, weather conditions, strikes, or unforeseen circumstances
• Ownership and risk of loss transfer to the customer upon successful delivery of the product

6. Returns & Refunds

• Returns and refunds are governed strictly by our Return & Refund Policy
• Eligible products may be returned within 7 days of delivery, subject to stated conditions
• Customers are advised to review the Return & Refund Policy before placing an order

7. Intellectual Property

• All content available on this website, including but not limited to logos, product images, text, graphics, designs, and layouts, is the exclusive property of GWELLERY
• Any unauthorized copying, reproduction, modification, distribution, or commercial use is strictly prohibited

8. User Conduct

You agree not to:

• Use the website for unlawful or prohibited purposes
• Upload or transmit harmful, abusive, misleading, or offensive content
• Attempt to gain unauthorized access to systems, servers, or data

Violation of these terms may result in immediate suspension or termination of access without prior notice.

9. Limitation of Liability

To the maximum extent permitted by law, GWELLERY shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Losses arising from improper use or handling of products
• Website interruptions, technical errors, or service downtime

In all cases, our total liability shall not exceed the amount paid by the customer for the specific product purchased.

10. Indemnification

You agree to indemnify, defend, and hold harmless GWELLERY, its proprietors, affiliates, and service providers from any claims, damages, losses, or expenses arising from:

• Your use of the website
• Violation of these Terms of Service
• Infringement of any third-party rights

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

12. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of courts located in Ghaziabad, Uttar Pradesh.

13. Changes to Terms

GWELLERY reserves the right to update or revise these Terms of Service at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Trade Name: GWELLERY
Phone: +91 9717404337
Email: info@gwellery.com
Address:
Gulmohar Enclave, Rakesh Marg
Nehru Nagar III, Gulmohar
Ghaziabad – 201001
Uttar Pradesh, India